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Water is an essential resource to many of your body’s cells, which is why the Samsung DA29-00020B Refrigerator Water Filter is a must-have.
This filter is NSF-certified to trap harmful, foul-tasting contaminants, and features chemical and mechanical filtration to filter your water.
Specifications:
Brand: Samsung
Part Number: DA29-00020B
Pack Size: 1
Filter Life (Months): 6
Filter Life (Gallons): 300
Filter Media: Carbon Block
Dimensions: 2.13″ x 2.13″ x 8.86″
Flow Rate: 0.5 gpm
Operating Pressure: 30 – 125 psi
Operating Temperature: 34 – 100 °F
NSF Certification(s): 42, 53
How do you install the Samsung DA29-00020B?
1.Shut off the main water supply valve to the refrigerator.
2.Remove old DA29-00020B cartridge by grasping firmly and twisting counterclockwise 1/4 turn.
3.Push new DA29-00020B filter into the filter receiver and turn 1/4 turn clockwise until it locks.
4.Turn on the main water supply valve to the refrigerator.
5.Flush the refrigerator water system after replacing the DA29-00020B water filter cartridge. Sputtering may occur until air is purged from water line and filter.
6.Reset water filter status display – replace filter every 6 months.
Shipping service name
Customer orders are delivered by the USPS service.
Which countries can we deliver to with this service?
We deliver with this service only in the USA.
Where can customers receive their orders with this service?
Customers can receive their orders with this service at the customer’s address.
Delivery time
Order cutoff time: (GMT-05:00) Eastern Standard Time (New York).
Order handling time / Order processing time: 1—2 days (Mon – Fri).
Transit time / Delivery time: 3—4 days (Mon – Fri).
Maximum processing time (working days): 4 hours.
The cut-off time for accepting orders for same-day processing: 1 PM EST (Mon – Fri).
Customer shipping cost — Free Shipping.
Packaging of items
Each product is delivered in its original hard packaging and additionally placed in a sturdy cardboard box, which provides double protection of filters from damage during delivery.
Damages
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please keep all packaging materials and damaged goods in case of a claim.
Can a customer cancel his order?
After checkout, if you make a mistake or change your mind, you have 30 minutes to cancel the order.
For additional assistance with order contact to hello@waterpwr.com. Our support team processes incoming requests within 24 hours during our regular business day, which are Mon-Fri 10AM-6PM EST.
How many days do customers have to return a product?
Customers have 30 days after receiving their product to request a return. The product must be unused, unopened, and include all the original parts and manuals. We do not accept returns after 30 days.
Do we accept returns from the USA?
Yes, we accept returns. To be eligible for a return, a customer’s item must be in the same condition that he received it (new only), unworn or unused, with tags, and in its original packaging. He also needs the receipt or proof of purchase.
Return window extension
Our store is open seven days a week and on holidays, the refund window cannot be extended.
How can customers return our products?
To return an item you only need to take a few simple steps:
If for any reason you have not received your refund, please contact hello@waterpwr.com again.
How will customers get the return label?
(This happens when the product is incorrect, damaged by the carrier, or defective in another way)
(This happens when the customer purchased the wrong product, it doesn’t fit, or they no longer want the item)
What conditions do we allow for returns?
We allow for returns only on new items. This can include unopened products in original packaging, and products that have never been used.
What currency applies to the refund policy?
We applies to the refund in USD.
What is the restocking fee?
No restocking fee.
How much will customers pay for return shipping?
(This happens when the product is incorrect, damaged by the carrier, or defective in another way)
(This happens when the customer purchased the wrong product, it doesn’t fit, or they no longer want the item)
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
If you have any questions about our returns process, feel free to contact our customer service team: hello@waterpwr.com.
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